January 28, 2026 at 10:00 AM
Announcement
v0.0.1
Alpha release
SupportWire v0.0.1 is live. Help widget, knowledge base, theming, and real-time chat deployed inside FeatureOS.
- Inline widget opens without leaving the page
- Knowledge base search returns results as you type
- Articles render full Markdown: headings, code blocks, images, lists
- Direct links open articles without navigating a category tree
- Theming picks up your brand colors, corner radius, and widget position
- Widget reads the logged-in user context automatically
- Conversations start with the right customer attached