February 12, 2026 at 10:00 AM
New Feature
v0.0.16

Inbox overhaul, AI assistant config, and iOS catches up

Resolved tab in the sidebar, configurable AI assistant, and full conversation management on iOS.

  • Dedicated Resolved tab keeps closed threads out of the active inbox
  • Drag to reorder sidebar items
  • Command bar defaults to "All" scope with contact search built in
  • Keyboard shortcuts moved to Option+1-5 to avoid browser conflicts
  • AI assistant configurable per org: custom name, greeting, instructions, personality
  • Toggle AI assistant on or off from settings

iOS

  • AI assistant with streaming responses
  • Knowledge store management and org settings
  • Conversation assignment, resolution, and starring via swipe actions
  • Widget auto-scrolls new messages and supports rich text
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