Copy-paste email or chat reply for an approved refund within policy, sent to a customer asking for their money back. Works for AI live chat agents or human reps.

Channels: email · chat

Hi {{first_name}},

Good news, your refund for {{order_id}} is approved. We've issued {{refund_amount}} back to the original payment method.

It typically takes {{processing_days}} business days to land, depending on your bank.

Anything else I can help with?

{{agent_name}}

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